FordIVTteam. Be sure you're pressing the phone button, not the AUX button. If you are and it's still not working, I recommend temporally removing the SYNC fuse. The fuse panel is located behind the glove box. Open the glove box, press the sides inward and swing the glove box down.
SYNC 4A (13) SYNC Gen 1.1 (1) SYNC Updates (13) SYNC with MyFord Touch (11) SYNC with Voice-Activated Navigation (1) Troubleshooting (18) Tires and Wheels. Warranty. 1. You need to add one song in your iTunes Library in your iPhone. (*.mp3 file) 2. Conect your iPhone via USB, at this point the radio begins to play that song automatically. 3. Open Spotify and play any song or playlist.. 4. Enjoy 🙂. I was using Deezer for 4 years and this trick resolve the problem.